01603 742741


Fire Alarm Systems

Complete fire alarm installation, maintenance and servicing in East Anglia and surrounding areas

Commercial & residential fire alarms

Fire alarms

At 1st Class Fire Protection, our expert engineers have been carrying out both maintenance and installation of all types of fire alarm systems in both commercial and residential properties for over 25 years across Norfolk, East Anglia, and the South East of England. We are a fully accredited BAFE fire alarm system installation and maintenance provider and ensure all work undertaken is of the highest quality and to the latest industry standards.

Established For Over 25 Years

24 Hour Service, 7 Days A Week

Qualified and Certified Staff

If you need a new fire alarm for your building, or need your alarm servicing, get in touch with our team today.

For commercial properties and buildings, fire alarms are not just necessary for the obvious practical benefits. Fire alarm systems are a necessity in order to be compliant with the latest business regulations which requires businesses to have an effective and high-quality fire alarm system.

All buildings require a fire risk assessment to be carried out. The required fire risk assessment will help identify and establish the type of system that is suitable for the premises to the British Standard – if you’re not sure what to look for on a fire risk assessment then find out more about our fire risk assessment conducted by an our expert team.

Whatever the fire detection and fire alarm requirements for your building, our expert team can help. We design, supply, and install industry-leading fire alarm systems and provide FREE of charge surveys on your premises. This service is for both new installations or for adding to any existing fire alarm system you have.

Why choose us for your fire alarm system

25 years in maintaining fire alarm systems to high standards

All types of open protocol systems installed to suit your needs

Fire alarm monitoring provided for one or multiple sites

Online portal provided for multiple site management

All work certified to British Standards

Fast response times to emergency call outs

Get a FREE no obligation quote from our expert team

System upgrades are not restricted to one organisation

Fire alarm servicing and maintenance

Fire alarm servicing & maintenance should usually be performed on a bi-annual basis to BS5839-1:2017. This is inline with the UK fire safety legislation and British Standards.

We can carry out your fire alarm servicing & maintenance even if we didn’t install your fire alarm. Our team are highly experienced with all types, makes and models of fire alarms.

All maintenance visits are carried out at a time and date that suits you. We will contact you either by telephone or email ahead in advance to confirm our servicing visit. If via email you can simply confirm your appointment by the click of a button with our online booking system. Simple, quick and in control.

Once a maintenance visit has been completed, you will receive the inspection and servicing report automated within 5 minutes to your desired email address in PDF format. Should any failures of recommendations be highlighted on a service visit, a “service defect report” will also be issued and sent to your desired email address in PDF format. One of our dedicated team will then be in touch to raise a quotation should you wish to proceed with the work. If you have multiple sites and are set up on our online portal, you can see multiple reports at once, so you can manage everything from one place.

Should you wish to get a FREE no obligation quote for your current fire alarm system to be serviced or if you have any questions, then get in touch with us today.

Fire alarm installation and servicing frequently asked questions

We work with a variety of industry leading and fully approved fire alarm manufactures that our engineers use daily on our installations and maintenance.

If you would like to find out more about the fire alarm installation, servicing and maintenance solutions that we can offer you, simply get in touch with our expert, friendly team today.

How often does my fire alarm need servicing?

Service intervals are usually every 6 months to comply with BS5839 and the latest British standards. We also conduct many on a quarterly basis depending on the type of building use or at the customers request.

A Certificate of Inspection is supplied following a service visit. This details all equipment serviced and confirms its fit for purpose.

What if my fire alarm develops a fault?

As part of our service we also provide a 24/7 emergency call out. This is part of the maintenance contract, giving you peace of mind that your fire alarm system is always being looked after.

What fire alarm manufacturers can you provide maintenance and servicing for?

We work with a variety of industry leading and fully approved fire alarm manufactures that our engineers use daily on our installations and maintenance, these include the following suppliers that our team at 1st Class Fire Protection use:

Advanced MXPRO / CTEC / Kentec / Fike / Zeta / Electro-Detectors / Hochiki / Apollo / Xpander / EMS / Wagner / Vesda / Reach

What accreditations does 1st Class Fire Protection have?
We are a fully accredited BAFE approved fire alarm system installation and service provider. All our engineers regularly attend FIA training courses to keep on top of current standards, meaning you can be assured that you will be given professional advice on installation and servicing.

As safety is a prime consideration at 1st Class Fire Protection, we also have accreditations with The Contractors Health and Safety Assessment Scheme (CHAS) . All our site installers possess the competency card scheme for the construction industry (CSCS).

Get a free quote today!

Tell us more about what your business requires, and our dedicated team will be able to guide you through the process every step of the way.


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Key areas we cover




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See what our customers think about our services

“Having only been with Harrods Aviation a short time I have found 1st Class Fire Protection extremely informative in terms of the existing maintenance agreement already in place. We cannot fault your response to any issues or level of professionalism from the head office to the onsite engineers”

Ian Miller

Harrods Aviation (Luton/Stansted Airports)

” We have used 1st Class Fire Protection Limited for the past few years, and have always received a professional and excellent service from them, on behalf of my clients.  Matthew and his team are very knowledgeable, and nothing seems too much trouble.  The response time to alarm activations is excellent, and they test equipment quarterly,  to ensure that compliance is maintained.  I would highly recommend 1st Class Fire Protection Limited.”

Andy Hart

RMG (Residential Management Group) – 40+ sites across the UK

We have been working with 1st Class Fire Protection for 4 years and had nothing but positive experience. The team is very well organised and ensures that all of the necessary checks are done in timely manner, as well as never forgets to highlight any issues or concerns to be reviewed. We are very glad to have chosen 1st Class Fire Protection.”

Mohit Kadyan

Kbeverage (Starbucks) – 50 + Sites Across UK

“Norwich University of the Arts has worked with 1st Class Fire for the last three years and found them very accommodating. Planned maintenance is programmed in with us and is always completed on time. In emergency situations, where we have problematic sounders/fire control systems, they have always responded in a timely manner. All their technicians are knowledgeable and courteous to all staff and students.“

Richard Smith

Norwich University Of The Arts – 12 Sites


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