01603 742741


Fire Alarm Servicing

Servicing of fire alarm systems in Norwich, East Anglia and surrounding areas

Fire alarms servicing

Maintenance and servicing of all types and models of fire alarms

We can carry out your fire alarm servicing & maintenance even if we didn’t install your fire alarm. Our team are highly experienced with all types, makes and models of fire alarms for businesses across Norwich, Norfolk, East Anglia and the South East for over 25 years.

All work certified to British Standards

Experts in multiple site management

Service plans for all budgets with full Alarm test certifications

Service intervals are usually every 6 months to comply with BS5839 and the latest British standards. We also conduct many on a quarterly basis depending on the type of building use or at the customers request.

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Fire alarm servicing & maintenance should usually be performed every 6 months. This is inline with the UK fire safety legislation and British Standards. When you book a fire alarm service with our team, all visits are carried out at a time and date that suits you. We will contact you either by telephone or email ahead a week in advance to confirm our fire alarm servicing visit and you can track the servicing on our bespoke portal.


Fire alarm servicing certification

A Certificate of Inspection is supplied following any fire alarm service visit. This details all equipment serviced and confirms its fit for purpose. As part of our service we also provide a 24/7 emergency call out. This is part of the maintenance contract, giving you peace of mind that your fire alarm system is always being looked after.

Should you wish to get a FREE no obligation quote for your current fire alarm system to be serviced or if you have any questions, then get in touch with us today.

Why choose us for your fire alarm servicing?

All work certified to British Standards

All types of wireless fire alarm systems maintained

Service plans for all budgets and systems

All makes and models of fire alarms serviced

Experts in multiple site management

Get a FREE no obligation quote from our expert team

Fire Alarm Servicing Frequently Asked Questions

We specialise in providing industry leading fire alarm servicing and maintenance at a competitive price. With our professional team at 1st Class Fire Protection, we meticulously assess your premises’ requirements to ensure the highest safety standards are met.

Our expert engineers take their jobs very seriously and take pride in leaving our customers fully compliant and their buildings and teams safe.  

How often do fire alarms need to be serviced?

Fire alarm systems should normally be tested every 6 months by a professional fire safety company. In a large building, you may need monthly or quarterly inspections scheduled in to test different zones every time to limit the disruption to the daily running of the premises. In order for your fire alarm system to remain effective and up to code, it is recommended to hire a fire system maintenance company such as 1st Class Fire Protection to perform required periodic maintenance and repairs upon inspection.

What accreditations does 1st Class Fire Protection have?

1st Class Fire Protection Ltd has a reputation within the fire protection industry for delivering quality services and products. We are a fully accredited BAFE approved fire alarm system service provider and all our engineers are FIA Approved meaning you can be assured that you will be given professional advice on installation and servicing.

As safety is a prime consideration 1st Class Fire Protection has also received accreditation with The Contractors Health and Safety Assessment Scheme (CHAS). All our site installers possess the competency card scheme for the construction industry (CSCS).

What fire alarms systems can you service and maintain?

We can carry out your fire alarm servicing & maintenance even if we didn’t install your fire alarm. Our team are highly experienced with all types, makes and models of fire alarms.

This includes the following makes and as an example:

Advanced MXPRO / CTEC / Kentec / Fike / Zeta / Electro-Detectors / Hochiki / Apollo / Xpander / EMS / Wagner / Vesda / Reach

How Often Should I Test My Fire Alarm?

Commercial building fire alarm systems should be tested at least once a week by the responsible person on site, all tests should incorporate of a manual call point being tested in a different location each week and the results recorded in the fire safety logbook. This is to ensure all functions on the fire alarm system work correctly, if there are any issues you should notify the maintenance provider immediately. 

Get a free quote today!

Tell us more about what your business requires, and our dedicated team will be able to guide you through the process every step of the way.


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See what our customers think about our services

“Having only been with Harrods Aviation a short time I have found 1st Class Fire Protection extremely informative in terms of the existing maintenance agreement already in place. We cannot fault your response to any issues or level of professionalism from the head office to the onsite engineers”

Ian Miller

Harrods Aviation (Luton/Stansted Airports)

” We have used 1st Class Fire Protection Limited for the past few years, and have always received a professional and excellent service from them, on behalf of my clients.  Matthew and his team are very knowledgeable, and nothing seems too much trouble.  The response time to alarm activations is excellent, and they test equipment quarterly,  to ensure that compliance is maintained.  I would highly recommend 1st Class Fire Protection Limited.”

Andy Hart

RMG (Residential Management Group) – 40+ sites across the UK

We have been working with 1st Class Fire Protection for 4 years and had nothing but positive experience. The team is very well organised and ensures that all of the necessary checks are done in timely manner, as well as never forgets to highlight any issues or concerns to be reviewed. We are very glad to have chosen 1st Class Fire Protection.”

Mohit Kadyan

Kbeverage (Starbucks) – 50 + Sites Across UK

“Norwich University of the Arts has worked with 1st Class Fire for the last three years and found them very accommodating. Planned maintenance is programmed in with us and is always completed on time. In emergency situations, where we have problematic sounders/fire control systems, they have always responded in a timely manner. All their technicians are knowledgeable and courteous to all staff and students.“

Richard Smith

Norwich University Of The Arts – 12 Sites


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